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Refund and Returns Policy
Thank you for shopping at Weevcode. We strive to ensure that our products and services meet your expectations. Please review our refund and returns policy below:
1. Digital Products
Due to the nature of digital products (themes, templates, and software), we generally do not offer refunds once a purchase has been made. However, we do offer refunds under the following conditions:
Request for Refund: Refund requests must be submitted within [insert number of days, e.g., 7 days] from the date of purchase. Requests made after this period will not be eligible for a refund.
Product Not as Described: If the product you purchased is significantly different from what was described on the product page, we will offer a refund or an exchange, depending on your preference.
Defective Product: If you encounter any issues with the product, we will provide a support solution or a refund if the issue cannot be resolved. Please contact us within [insert number of days, e.g., 7 days] of receiving the product to qualify for a refund.
2. Custom Work and Services
Non-refundable: Custom development work and services are non-refundable once the project has started or if the product has been delivered.
Cancellation Policy: If you wish to cancel a custom project before work has begun, we will offer a refund of any payments made, minus any applicable service fees.
3. Return Policy
As all of our products are digital, we do not accept returns. Once the product is downloaded or delivered, it is considered used, and we cannot accept returns for digital items.
4. How to Request a Refund
To request a refund, please contact our support team at [weevcode@gmail.com] with the following details:
Order number
Date of purchase
Reason for requesting a refund
Any relevant screenshots or documentation (if applicable)
We will review your request and process it within [insert number of days, e.g., 7-10 days]. We reserve the right to deny refund requests if they do not meet the eligibility criteria outlined above.
5. Support and Troubleshooting
If you are experiencing issues with a product you purchased, please contact us immediately at [weevcode@gmail.com]. Our support team will assist you in resolving any technical issues you may face. We are committed to ensuring that our products meet your expectations, and we will work to resolve any issues as quickly as possible.
6. Changes to This Policy
Weevcode reserves the right to modify or update this Refund and Returns Policy at any time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting.
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